1. Introduction
This Privacy Policy explains how Aregon Cloud collects, uses, stores, and protects information submitted through the Aregon Cloud website, including product enquiry forms, demo booking forms, chatbot questions, newsletter forms, and direct contact requests.
Aregon Cloud operates with regional business focus through Kuwait for Middle East Operations, Türkiye for EU & Asia activities, and Delaware, USA for US Operations. This website is intended primarily for business-to-business enquiries.
2. Information We May Collect
When you interact with the website, we may collect information such as your name, email address, phone number, company name, product interest, message details, preferred booking date and time, and other information you choose to provide.
We may also collect technical information such as browser type, approximate location derived from IP address, device information, pages visited, referral source, and logs used for security, analytics, spam prevention, and service improvement.
3. How We Use Information
We use information to respond to enquiries, schedule demos, route product-specific messages, improve our products and website, provide customer support, manage bookings, maintain security, and send relevant business communications requested by the visitor.
4. Product Enquiry Routing
AI-related enquiries may be routed to the AregonAI product mailbox. Real estate CRM enquiries may be routed to the real estate product mailbox. General enquiries may be routed to the main company contact mailbox configured in the website admin panel.
5. Cookies and Analytics
The website may use cookies or similar technologies for basic functionality, analytics, performance monitoring, and security. Visitors can control cookies through browser settings, although some features may not work as expected if cookies are disabled.
6. Sharing of Information
We do not sell personal information. We may share information with trusted providers who help us operate hosting, email delivery, analytics, security, CRM, calendar, or support systems, only to the extent needed for those services.
7. Data Retention
We retain enquiry, booking, and communication records for as long as needed to respond to requests, maintain business records, improve services, and meet operational or legal requirements. Records can be deleted or archived according to internal retention practices.
8. Security
We use reasonable technical and organizational measures such as SSL, access control, admin authentication, database protections, and backup practices. No internet-based system can be guaranteed to be completely secure.
9. Your Choices
You may request correction or deletion of information you submitted through the website by contacting Aregon Cloud through the contact page. We may need to retain limited records where required for business, security, or legal reasons.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
11. Contact
For questions about this Privacy Policy or how website information is handled, please contact Aregon Cloud through the website contact form.